Rated 5 Stars by 200+ Essex Homeowners
We provide specialised services for the full range of Samsung air conditioning and climate control systems. Renowned for their cutting edge smart technology, sleek modern designs, and revolutionary airflow engineering, Samsung units are an exceptional choice for modern homes and offices. Simply give us a call to arrange a convenient time for a free installation estimate or to book an expert diagnostic and repair visit.
Whether you are looking to install Samsung’s innovative, draft free WindFree™ wall units, a discreet ceiling cassette, or need a multi split system maintained, our engineers have the technical expertise to handle it. Every Samsung system we install comes backed by comprehensive manufacturer warranties, giving you ultimate peace of mind.
If you want to upgrade your home comfort with the latest in smart, innovative climate control, Urban Heating and Cooling is your local expert. Samsung systems lead the market in comfort technology; their flagship WindFree™ models gently and quietly disperse cool air through thousands of micro holes, eliminating harsh, cold drafts. Like all premium systems we offer, they act as highly efficient air to air heat pumps, keeping you cool in the summer and offering energy saving warmth in the winter.
Our F-Gas registered engineers are highly trained in Samsung’s advanced hardware, digital inverter technology, and smart ecosystems like the SmartThings app. From precision installation and sizing to complex fault finding or routine annual servicing, we ensure your high-tech Samsung system is looked after to the highest industry standards.
When you want the world class innovation of a Samsung system matched with exceptional local service, we are just a phone call away.
What is Samsung WindFree™ technology and how does it work?
Samsung’s WindFree™ technology is a revolutionary feature that cools a room without the unpleasant sensation of cold wind blowing directly at you. Once the room reaches the set temperature, the unit closes its main louvre and gently disperses air through 23,000 micro air holes, creating a "still air" environment.
How long is the warranty on a new Samsung installation?
When professionally installed and commissioned by a certified engineer, Samsung air conditioning units come with a comprehensive manufacturer’s warranty on parts (typically 5 years), provided the system is kept up to date with an annual professional service.
Can I connect my Samsung air conditioner to my smart home?
Yes. Samsung units feature built in Wi-Fi connectivity that integrates seamlessly with the Samsung SmartThings app. This allows you to monitor energy usage, set schedules, and control your heating and cooling from your smartphone or via voice control with Bixby, Google Assistant, or Amazon Alexa.
My Samsung unit is flashing an indicator light, what should I do?
Flashing lights or specific error codes (like E1 or E2) on a Samsung display indicate that the internal self diagnostics have picked up a fault, such as a sensor issue or communication error. If this happens, note down the pattern or code and give us a call so our engineers can arrive with the right solution.
How often does a Samsung air conditioning system need servicing?
To preserve your manufacturer warranty and keep the advanced Tri-Care and PM1.0 air purification filters clear of dust and allergens, your Samsung system should be professionally serviced at least once a year.
AREAS COVERED
Urban Heating + Cooling is based in Chelmsford, Essex and provides heating and cooling services on domestic premises.
Covering the majority of Essex including Brentwood, Chelmsford, Ingatestone, Maldon & Witham.
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